RETURNS
To arrange for a return, simply call our Customer Service department and obtain a RMA number. The following conditions must be complied:
Ø All return items must be made to our customer service department within 5 days of delivery.
Ø All returns must be accompanied by a copy of your invoice and a reason for the return.
Ø All returned merchandise must be in new and unused condition.
Ø Shortages or errors in shipments must be reported within seven 5 days of delivery.
Ø Shipping charges will apply on some returns.
Exceptions
The following special, customized, or government-regulated items are not returnable:
Ø Opened small equipment.
Ø Controlled drugs.
Ø Hazardous items.
Ø Expired products.
Ø Items that cannot be returned to the manufacturer.
Prescription Drug Returns:
The Prescription Drug Marketing Act (PDMA) requires any customer returning prescription drugs to complete and return a Prescription Drug Return Authorization form. please contact Customer Service regarding a return.